Meet the Staff
Denise Koons – Office Manager
Denise currently has 26 years of customer service and office management experience. She graduated from Palmerton High School and Allentown Business School. Denise works hard and excels to keep our office running smoothly. She is available to answer parent questions, help with scheduling, and resolve concerns. Denise also works directly with insurance companies getting preauthorizations, billing claims and managing individual accounts. She is an incredible resource for parents who have questions about treatment plans and the insurance’s roles and responsibilities in those plans.
Denise has three children of her own and two granddaughters that are in college. She and her husband are very active in their church where they both serve on the Worship Committee. In her spare time, she loves spending time with her grandchildren, reading, walking her Jack Russell named Chunky, and cheering on the Army Football and Boxing teams. She also enjoys time spent in the Hudson Valley.
Carmen Torres – Receptionist
Carmen has worked in pediatric dentistry for the last six years. She currently works as one of our front desk receptionists. She is wonderful in helping our customers as they check-in and check-out from our office. Carmen graduated from Lehigh Valley Dental Assisting School. She has two boys, Branden and Nicholas. They keep her very busy with soccer and trips to Target. Carmen enjoys travelling and seeing new places. Carmen loves kids and is a wonderful addition to our office.
Aslyn works as one of our front desk receptionists. After graduating from Louis E. Dieruff High School, she attended a technical school, majoring in Administrative Office Technology. Aslyn has been working in the dental setting for over 5 years. She performs much of the administrative work for the office as she assists with check-in and check-out for our patients. In her spare time, Aslyn enjoys being with her family, traveling, hiking, and enjoying the outdoors with her two dogs, Cocoa and Jazzy. Aslyn has always enjoyed working with children and is great at making our patients feel comfortable. She is a great member of our team.
Heather is from Palmerton, PA. She graduated from Palmerton Area High School in 1993 and earned an AAS in Dental Hygiene in 2007 from Northampton Community College. She married her high school sweetheart, Shane, in June 1996 and has two children, Alex and Emily. Heather loves spending time with her family and golden doodle, Chelsea. She enjoys Walt Disney World, the beach, traveling, cooking and baking, being Auntie Heather to her nieces and nephews, boating, and is active with Zion’s Stone UCC in Northampton, PA. We are so glad Heather is a part of our team.
Carolina is a great asset in our office. She helps verify insurance plans and often assists Dr. Brinton with patient care. She graduated from Louis E. Dieruff High School and continued on to LCTI where she received her dental assistant certificate. Carolina is currently taking classes at LCCC, and is working towards a degree in psychology. Carolina loves spending time with her family and friends, especially her young daughter Oryella. She enjoys coaching her sister’s field hockey and softball teams. We love having her as part of our team as well!
Our team focuses on kind, quality care to all children and their caregivers.
In our office, excellent care for children and their families takes top priority.